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Shipping & Returns

 Shipping

 

*PLEASE NOTE: We ship via USPS. USPS is experiencing many delays in their shipping as well as their tracking is not guaranteed with standard shipping. Customers will receive a tracking number, but USPS explained they are not "scanning in" all of the orders during this crisis in an effort to move packages faster. 

 

  • We always do our very best to get your order out to you quickly. Online orders ship within 48 hours, excluding Saturday, Sunday and major holidays. Items dropshipped directly to you from a designer may take additional time.
  • Occasionally an order is damaged in shipping. If this occurs, please notify us immediately and we will file a claim with the carrier. Do not dispose of the damaged product or packaging, unless told to do so. Disposal of the damaged product or packaging may void any damage claim and no store credit would be issued. 
  • Once shipped, you will receive a Shipment Confirmation email with a tracking number. Our standard shipping is USPS.

 

Local Pickup

-Live locally? Order online and at checkout, select to pick up your order in the shop!

 


Return Policy

- We hope that you LOVE your purchase from embellish. If there is a problem, please reach out to us. If for any reason you are not completely satisfied with it, you are welcome to send it to us within 14 days of purchase with an embellish-issued RA# for store credit. To receive RA#, please email us with your order number at info@embellishchicago.com.

  • The customer is responsible for all return shipping costs. No shipping + handling costs will be credited.
  • Items purchased online or in-store may be returned at our storefront for store credit within 14 days of purchase.
  • We can only accept items unworn, in their original unused condition and packaging. 
  • Store credit will be issued for the item(s) on a gift card upon receiving + processing the item. 

 

We do not issue refunds. Any item purchased at a discount is a final sale and cannot be returned or exchanged.

 

Packages can be sent to:

embellish

4161 N. Lincoln Ave.

Chicago, IL 60618

Please email the tracking number to info@embellishchicago.com so we can keep an eye out for the package.